Collection: Residence Special Orders

Elevate Your Home with Thoughtfully Selected Finishes

Discover distinctive materials and refined design solutions curated to bring texture, warmth, and character to your home. At Kenara Multiservices, we believe every detail contributes to a space that feels uniquely yours.

Fine Texturized Wall Coverings — Pre-Order Terms & Conditions

Pre-Order Only: Fine Texturized Wall Coverings are special-order products and are not available as ready-to-ship stock. Orders are placed with our manufacturing facility after we receive your purchase.

Estimated Lead Time: The estimated delivery timeframe is 2–3 weeks from order processing. This is an estimate, not a guaranteed delivery date, and may vary due to manufacturing or transportation circumstances.

Order Coordination: After receiving your order, our team will contact you to coordinate the material delivery process and confirm relevant details.

Delivery Charges: If transportation to a requested location is required, any applicable delivery fee will be quoted separately and submitted for your approval before that service is arranged.

Cancellations & Refunds: Because these items are ordered specifically for each customer and submitted to manufacturing after purchase, orders cannot be canceled or refunded once manufacturing has begun.

Product Appearance: Color and texture may vary slightly from digital images due to lighting, screen settings, and manufacturing variations.

By placing an order, you acknowledge these pre-order terms.

Additional Special-Order Products — Estimated Lead Time

Applicable Products: HD Wallboards, PVC Posts, and Electrical Appliances for the Home.

Estimated Lead Time: These specific products have an estimated delivery timeframe of 2–3 months from order processing, rather than the 2–3 weeks stated for Fine Texturized Wall Coverings. This timeframe is an estimate and is not a guaranteed delivery date; manufacturing and transportation delays may occur.

Order & Delivery Coordination: Once your order is received, our team will contact you to coordinate the delivery process. Any applicable delivery charge to your requested location will be quoted separately for your approval before the service is arranged.

Special-Order Policy: These products are ordered specifically for the customer and are not ready-to-ship stock. Once manufacturing or special-order processing has begun, cancellations and refunds are not accepted, except as required by applicable law. This does not limit rights concerning defective, damaged, or incorrectly supplied products.

Bamboo Clay — Pre-Order Terms & Conditions

Estimated Lead Time: Bamboo Clay products have an estimated delivery timeframe of approximately 2 weeks from order processing. This is an estimate, not a guaranteed delivery date, and may vary due to manufacturing or transportation circumstances.

Order Coordination: After receiving your order, our team will contact you to coordinate the delivery process and confirm relevant details.

Delivery Charges: If delivery to a requested location is required, any applicable delivery fee will be quoted separately for your approval before the service is arranged.

Special-Order Policy: Bamboo Clay products are processed as special orders rather than ready-to-ship stock. Once manufacturing or special-order processing has begun, cancellations and refunds are not accepted, except where required by applicable law. This does not limit rights concerning defective, damaged, or incorrectly supplied goods.